Privacy Policy
How we collect, use, and protect your information when using Image Analyzer
Last Updated: July 2025
1. Introduction
Tetrahedral AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Image Analyzer Google Sheets add-on ("Service").
2. Information We Collect
2.1 Information You Provide
Google Account Information: When you authenticate with our Service, we collect your Google account email address, name, and profile information.
Images and Content: We temporarily process images you submit for analysis and the prompts/questions you provide.
Usage Data: We collect information about how you use the Service, including API calls made, features used, and error logs.
2.2 Information Automatically Collected
Technical Information: We automatically collect device information, browser type, IP address, and usage patterns.
Google Sheets Integration: We access the specific Google Sheets where you use our add-on to provide the Service functionality.
3. How We Use Your Information
3.1 Service Provision
- Process image analysis requests
- Provide AI-powered analysis results
- Manage your subscription and usage limits
- Authenticate and authorize access to the Service
3.2 Service Improvement
- Analyze usage patterns to improve functionality
- Debug issues and provide technical support
- Develop new features and capabilities
3.3 Communication
- Send service-related notifications
- Provide customer support
- Send important updates about the Service
4. Information Sharing and Disclosure
4.1 Third-Party AI Providers
We share images and prompts with third-party AI providers (OpenAI, Google AI, Anthropic) solely for processing your analysis requests. These providers process data according to their own privacy policies.
4.2 Service Providers
We may share information with trusted service providers who assist in operating our Service, including:
- Payment processing (Stripe)
- Cloud hosting and infrastructure
- Analytics and monitoring services
4.3 Legal Requirements
We may disclose information when required by law, regulation, or legal process, or to protect our rights and the safety of our users.
5. Data Security
5.1 Security Measures
We implement industry-standard security measures to protect your information:
- HTTPS encryption for all data transmission
- Secure authentication using Google OAuth 2.0
- Regular security audits and monitoring
- Access controls and data minimization practices
5.2 Data Retention
Images: Images are processed temporarily and not permanently stored on our servers.
Usage Data: We retain usage data for billing and service improvement purposes for up to 2 years.
Account Information: We retain account information until you delete your account or request data deletion.
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Export your data
- Withdraw consent for data processing
6.2 Communication Preferences
You can opt out of non-essential communications by contacting us at support@tetrahedral.ai.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
8. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications for significant changes
- Displaying notices in the Service interface
10. Contact Information
For questions about this Privacy Policy or our data practices, contact us at:
Email: support@tetrahedral.ai
Website: tetrahedral.ai
11. Compliance with Privacy Laws
11.1 Australian Privacy Principles (APPs)
We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
11.2 GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR).
11.3 CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA).
12. Data Processing Legal Basis
We process your personal information based on:
- Contract: To provide the Service you've requested
- Legitimate Interest: To improve our Service and provide customer support
- Consent: Where you've provided explicit consent
- Legal Obligation: To comply with applicable laws
Effective Date: This Privacy Policy is effective as of the date listed at the top of this document.